Valet service was efficient, but check-in took too long.

The hotel provided a fantastic work environment with robust business center facilities and a peaceful atmosphere conducive to productivity. The staff were exceptionally accommodating, assisting promptly with my requests and ensuring all my needs were met during my stay. Additionally, the location offered easy access to local dining options, which was very convenient after long workdays.

Limited dining options on-site.

We loved the scenic atmosphere of the hotel, especially the beautiful garden area. The kids enjoyed the water sports facilities. We appreciated the spacious room with modern decor.

In my wife’s opinion, the parking could be improved for families. Valet service was the only option, which added unnecessary costs and hassle.

Good place with its amazing spa, fitness center, and friendly staff. On my first visit, they even helped me with a phone charger. Highly recommend enjoying the indoor swimming pool!

friendly valet staff makes up for the struggles of customer service experiences at bluegreen vacations eilan hotel

Incredible service by the valet team! Rooms need attention.

Recommend it for a romantic getaway

The room was beautifully furnished with a giant shower that felt like a spa. The service was excellent, especially from Melinda at the timeshare desk who gave us maps and ideas for activities around.

It wasn’t inexpensive but still affordable enough for a special occasion.

Beautiful Atmosphere with Spa-Like Amenities

I had a wonderful stay, enjoying the luxurious ambiance and relaxing spa facilities. The pool area was a highlight, featuring cabanas and a serene atmosphere that made for a perfect retreat. The staff were friendly, and I especially appreciated the complimentary wine tasting event that added a unique touch to my experience. One area for improvement would be clearer communication of valet charges at check-in to avoid surprises later.

During my stay, I was impressed with the spacious junior suite, which had enough room to relax and work. The architecture of the hotel created a unique atmosphere reminiscent of Italy, enhancing my experience. I appreciated the friendly service from the staff, who made my stay comfortable.

I encountered issues with the check-in process, which took longer than expected. The necessity of valet parking felt inconvenient, as there was no option for self-parking nearby. I also found the limited dining hours a bit problematic after a long day of exploring.

The one-bedroom suite offered a nice ambiance, and the pool was quite enjoyable. However, the initial room I received was subpar, with noticeable wear and tear, including stained carpets and sheets. Despite the friendly cafe staff and good breakfast options, the overall cleanliness fell short of expectations.

Beautiful room with a great shower, but breakfast took too long on Saturday.

It was just a proper fit for a quick weekend visit in San Antonio with high value for money. I had the best sports massage for 90 minutes, and Crystal knew exactly where my muscles needed help. Keep in mind that valet parking is the only option on site.

Elegant, Elegant, Elegant

I was mesmerized by the elegant architecture that just oozes luxury. The Roman-style pool felt like a chic retreat, complete with a hot tub perfect for relaxing after a long day. Plus, the complimentary wine tastings led by the engaging Nancy made our evenings lovely!

The hotel was beautiful and well-maintained, providing a relaxing atmosphere for my short getaway. I particularly enjoyed the lovely indoor and outdoor pools, which were perfect for unwinding after a long day. The staff were courteous and eager to assist, which added to the pleasant environment of the stay.

i had a lovely stay at ascend. the property was very clean everywhere. the indoor pools and jacuzzi were a nice touch since it was winter. the staff was courteous, and the amenities were great. i enjoyed the full-service spa with its steam room and therapy baths, which added a touch of luxury to my visit.

recommend

I had a great stay at Ascend. The room was clean and inviting. I loved the indoor pool and jacuzzi, especially during winter. The staff was friendly and attentive, making my experience more enjoyable. The full-service spa offered a nice touch of luxury. However, I faced issues with the parking situation. having only valet service felt inconvenient. Also, I wish there were more dining options available on-site. The wait for the room was longer than expected, taking over two hours, which added some stress. These minor inconveniences didn’t overshadow the overall quality of the stay but could use some improvements.